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Forms generator/editor allows managers and non-technical staff to add new forms
and make changes to existings forms.
HAZARDS
Forms have custom scoring rules by carrier to allow you to generate hazard scoring
for both cancellable and warning only hazard violations
VALIDATION
Multiple levels of validation for both unacceptable data “stop validation” which
prevents the inspector from submitting the inspection to QA and “warning validation”
which detects anomalies in data entry and warns inspectors and QA.
REC'S
Automated insertion of recommendations based on answers to questions. Built-in rec administrator
for you to maintain your list of standard recommendations and their categories.
INSPECTOR HELP
Ability to add context sensitive help directly next to questions that include text
and images.
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Descriptive help text as well as error and warning validations help guide an inspector
to a structured and compliant inspection. Complex rule sets pre-validate forms to alert QA of potential problems.
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We are EXPERTS in migrating you from your custom in-house system. With planned roll out schedules that take anywhere from 60-120 days, we guide your team through a series of transition steps that include:
- Importing your inspectors, carriers, and current usernames and passwords
- Helping you setup carrier inspection types, forms and billing info
- Assisting you to re-create your forms and add validation using our state of the art form building
tools
- Importing your old data, pictures and PDFs
- Re-writing and setting up any imports or exports you currently utilize with your
customers
- Tons of training including on site and off site training of staff, inspectors and carriers
- We make the process as painless as possible, although a good amount of work and
cooperation is needed on your behalf to make it a success
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WHO HOSTS THIS?
That is up to you! We are a software company ONLY and provide the LossControl360
platform as a hosted platform, as a software package you run on your servers or
as source code so you can modify and make changes yourself. All of your data and
privacy is protected under our license agreement regardless of how you choose to
host it.
HOW MUCH DOES THIS COST?
There are a ton of different licensing options to fit any need including:
VERY LITTLE UP FRONT COST, PAY PER INSPECTION
We host it, you pay very little up front, pricing per case processed in system
MORE UP-FRONT COST BUT NO TRANSACTIONAL FEES
You host it on your servers, moderate up-front costs, monthly maintenance fees only
ALL UP-FRONT, NO RECURRING FEES
You buy the application source code, host it yourself and make future modifications in-house
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MANAGEMENT REPORTS FOR CARRIERS
- Agency report cards and comparison reports based on hazards and ITV differences allow carriers to analyze agent performance
- Hazard and ITV summary management reports to analyze renewal program ROI.
- Regional reporting capabilities allows carriers to focus on specific geographic location including counties, states, zip codes and map searching.
- Ability for the carrier to search and report based on individual hazards, ROI differences, underwriters, agents and more.
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MANAGEMENT REPORTS FOR YOUR COMPANY
- Inspector quality, on-time, QA quality, and case aging reports availble at the click of a button
- QA agent production reports by carrier, inspection type and individual form
- Case aging by manager and inspector allows you to identify problems in time service before they happen
- Profit and loss and other accounting based reports allow you to see exactly what each type fo report for each carrier is costing you
- Over 20 additional reports with the ability to add additional custom reports with your own internal IT staff
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- Three levels of form validation
- Multiple levels of QA alerts
- Tight data integrity rules for addresses, inspection types, underwriter codes, and agent codes allow for detailed searches and management reports
- Postal address validation service scrubs addresses prior to assignment helps improve time service and eliminate cannot locates.
- Automated and manual assignment processes for inspectors based on zip code, case
load and skill set
- Real time inspector statistics for manual assignment including average QA quality
and current case counts giving your managers real time data to make assignment decisions
- Automated QA routing and prioritization by skill set, case age, rush status and carrier.
- Pre scrubbing of all forms submitted by inspectors to check for anomalies and missing
data preventing inaccurate inspections from reaching the QA department
- Automated photo upload tool that allows inspectors to upload and resize photos in
bulk, automatically.
- Form building tool allows management to edit and create forms on the fly.
- Customization available to fit your exact needs and business processes.
IMPORTS FROM CARRIERS
- Automated, pre-loaded import routines for PDF, Excel, XML, Web Services, Text and
ImageRight
- Custom import engine for custom imports dictated by the carrier that either we can
program for you or your IT staff can utilize to make split-second changes and updates.
EXPORTS TO CARRIERS
- Automated, email delivery options of PDF’s
- Automated, pre-loaded export routines for PDF, Excel, XML, Web Services, Text and
ImageRight
- Custom export engine for carrier specific export routines that either we can program
for you or your IT staff can utilize to make split-second changes and updates.
REPLACEMENT COST TOOLS
SKETCH INTEGRATION
- RapidSketch and Apex web versions integrated right into inspection interface for
square footage sharing and diagram delivery
MAPPING
PUBLIC RECORDS
BROWSERS / PLATFORMS
- Internet Explorer 6+ and FireFox 3+
- Windows XP, Vista, Windows 7, Mac OS 10+
LANGUAGES / DATA
- Microsoft .NET 3.5 C# Code Base
- Microsoft SQL Server 2005/2008 Database
- Windows Server 2003 / 2008 IIS6 & IIS7
CASE LOADS AND ARCHIVING
- Scalable to 3 million inspections / year +
- Web farm scale out architecture
- Archiving at your discretion with retention of up to 10 years
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