What is Service Cycle?
Loss Control 360’s Service Cycle allows carriers to develop and maintain high-touch service plans for their policyholders through the Client Location Manager. Service plans are fully featured with the ability to track site visits, complete milestones, and keep correspondence.
Tailor your visits, milestones, and budgets into eligible plan templates that suit the needs of both small and large accounts.
Track service visits, individual surveys, milestones and to do’s with a built-in calendar.
Allocate a budget that meets the needs of each of your service plans.
Determine which locations and surveys are included in your visit commitment.
Determine the types of service you offer for each plan and track them as milestones.
Set and assign internal tasks to keep track of important activities related to the account
Keep service level correspondence with your clients in each individual plan.
Create your own quality notes and track their status across all account levels